Refund policy
Returns & Refund Policy
At LEVYN, customer satisfaction is important to us.
Return Window
Customers may request a return within 14 days of receiving the product.
To be eligible for a return:
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The item must be unused
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The item must be in its original condition
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The item must be in its original packaging
Non-Returnable Items
Certain items may not be eligible for returns, including:
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Final sale items
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Gift cards
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Personalized or custom products
Refunds
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear in your account.
Return Shipping
Customers are responsible for return shipping costs unless the product arrives damaged or incorrect.
Start a Return
To initiate a return, contact us at:
Please include your order number and reason for the return.